|
MISSION STATEMENT
The Newark
Office of Financial Aid is committed to providing quality
service in an environment that promotes mutual
courtesy, respect and responsibility.
What students can expect from staff:
-
We are dedicated to providing
service that will make a difference in a student’s experience
at
Rutgers University
-
We will
take pride in our work
-
We will
be attentive, courteous, patient and respectful
-
We will
ensure accurate and consistent information
-
We will
commit ourselves to continuous improvement of services
What staff
can expect from students:
-
I will
read and be informed of university procedures to
facilitate my interaction with student
services
-
I will
take positive steps to ask the right questions and assist in
resolving my problems
-
I will
provide accurate and timely information
-
I will
be attentive, courteous, patient and respectful
|