MISSION STATEMENT

 

 

The Newark Office of Financial Aid is committed to providing quality service in an environment that promotes mutual courtesy, respect and responsibility.

 

What students can expect from staff:

  • We are dedicated to providing service that will make a difference in a student’s experience at
    Rutgers University

  • We will take pride in our work

  • We will be attentive, courteous, patient and respectful

  • We will ensure accurate and consistent information

  • We will commit ourselves to continuous improvement of services

 

What staff can expect from students:

  • I will read and be informed of university procedures to facilitate my interaction with student
    services

  • I will take positive steps to ask the right questions and assist in resolving my problems

  • I will provide accurate and timely information

  • I will be attentive, courteous, patient and respectful

 

 

 

 

 

Rutgers, The State University of New Jersey • Newark, NJ 07102-1896 • (973) 353-5151 • Copyright information